Delivery Information

⚠️ Quick Help for Delivery Issues

If you’re experiencing delivery problems, please contact Fastway directly using the Support feature on your tracking page. This is the fastest and most effective way to resolve issues, as they can assist you directly and more efficiently than we can.

❗ No Same-Day Delivery Available (On This Website)

Our courier-based delivery service does not offer same-day delivery through this website.
Delivery timeframes vary depending on the day your order is placed. Please see the full breakdown below for accurate guidance.

❗ Please Read Before Ordering

📧 Tracking Information

Once your order ships, you will receive an email with tracking details.
If you do not receive this email, please check your Spam or Junk folder before contacting us.

🚚 Delivery Charges

  • Free Delivery on all standard-sized orders over €100 (to one delivery address).

  • For orders under €100, a flat delivery charge of €7.49 applies (per delivery address).

📦 Delivery Schedule & Timeframes

  • Deliveries are made Monday to Friday only (excluding Bank Holidays)

  • Orders placed before 9:00 AM are usually processed that same working day

  • Estimated delivery within 2–3 working days, depending on order day and stock availability

  • ⚠️ This is not a guaranteed timeframe. Delays may occur due to courier capacity or external factors

⏱️ Delivery Hours

All deliveries take place during business hours (8:00 AM – 6:00 PM).

📅 Order Delivery Timeframes – Day by Day

Our courier partner Fastway collects orders from our shop each morning (Monday to Friday).
Delivery typically takes 2 working days from the day after collection, depending on location and courier capacity.
See below for a full day-by-day breakdown of how this works.

Order Day Courier Collection Depot Transfer Delivery Window
Sunday Monday 10am Monday night Tuesday – Wednesday
Monday (after 9 AM) Tuesday 10am Tuesday night Wednesday – Thursday
Tuesday (after 9 AM) Wednesday 10am Wednesday night Thursday – Friday
Wednesday (after 9 AM) Thursday 10am Thursday night Friday – Monday*
Thursday (after 9 AM) Friday 10m Friday night Monday – Tuesday
Friday Monday 10am Monday night Tuesday – Wednesday
Saturday Monday 10am Monday night Tuesday – Wednesday

* Friday is the first possible day, but delivery may fall to Monday if missed due to weekend non-delivery

🗓️ Please Note:
There are no collections or deliveries on Public or Bank Holidays, including Monday Bank Holidays.
If an expected delivery would normally fall on a Monday Bank Holiday, it will be delivered on Tuesday instead.
This will also affect collections scheduled for Mondays, which will instead occur on Tuesday that week.

 

➕ Additional Delivery Information

📱 Essential Recipient Information

To avoid delays, please ensure you include:

  • A valid Irish mobile number

  • A correct Eircode

Failing to include these details may significantly delay your delivery.

🔍 Tracking Delays & Support

If your parcel is delayed, please use the tracking support function on the Fastway tracking page before contacting Molloys.
This often resolves issues faster and avoids unnecessary back-and-forth.

📬 Haven’t Received Your Order?

If it’s been 7 working days since you ordered and your parcel hasn’t arrived:

🎁 Gift Deliveries

Please inform the recipient of the delivery date or share tracking info in advance.
While surprises are great, Fastway may leave parcels in safe locations if no one is home.

Common Safe Locations:

  • Closed porch

  • Shed

  • Behind a side gate

  • In a bin (if appropriate)

  • With a neighbor

📦 Delivery Tracking Notices

If your tracking says:

Parcel Delivered – No Signature Required
Your parcel has been left in a SAFE LOCATION

Please check these areas before contacting Molloys:

  • Porch

  • Bin

  • Shed

  • Behind side gate

  • With a neighbor

🔄 Cancelling or Changing an Order

To make changes or cancel an order:

  • Reply directly to your order confirmation email

  • Once an order is packed and labeled, it cannot be changed or canceled

❌ Changes cannot be made via web chat – email only.

🚫 Same-Day Delivery – Not Available on This Site

Orders placed here use next-business-day courier collection and deliver within 2–3 working days.

  • Couriers collect from the shop at 10:30 AM

  • Delivery takes place Monday to Friday only

✅ Same-Day Delivery Available on Other Platforms

We offer same-day delivery through the following services:

🛵 Just-Eat

  • Molloys Clondalkin

  • Molloys Ballyfermot

  • Molloys Clonsilla

  • Molloys Finglas

  • Molloys Tallaght

  • Molloys Liberties (City Centre)

🛍️ Deliveroo

  • Molloys Tallaght

  • Molloys Liberties (City Centre)

🕒 Molloys Liquor Store Hours

Monday – Saturday: 10:30 AM – 10:00 PM
Sunday: 12:30 PM – 10:00 PM

📍 Store Locations

🔗 Click here for Google Map locations of all 7 Molloys shops in Dublin