If you’re experiencing delivery problems, please contact Fastway directly using the Support feature on your tracking page. This is the fastest and most effective way to resolve issues, as they can assist you directly and more efficiently than we can.
Our courier-based delivery service does not offer same-day delivery through this website.
Delivery timeframes vary depending on the day your order is placed. Please see the full breakdown below for accurate guidance.
Once your order ships, you will receive an email with tracking details.
If you do not receive this email, please check your Spam or Junk folder before contacting us.
Free Delivery on all standard-sized orders over €100 (to one delivery address).
For orders under €100, a flat delivery charge of €7.49 applies (per delivery address).
Deliveries are made Monday to Friday only (excluding Bank Holidays)
Orders placed before 9:00 AM are usually processed that same working day
Estimated delivery within 2–3 working days, depending on order day and stock availability
⚠️ This is not a guaranteed timeframe. Delays may occur due to courier capacity or external factors
All deliveries take place during business hours (8:00 AM – 6:00 PM).
Our courier partner Fastway collects orders from our shop each morning (Monday to Friday).
Delivery typically takes 2 working days from the day after collection, depending on location and courier capacity.
See below for a full day-by-day breakdown of how this works.
Order Day | Courier Collection | Depot Transfer | Delivery Window |
---|---|---|---|
Sunday | Monday 10am | Monday night | Tuesday – Wednesday |
Monday (after 9 AM) | Tuesday 10am | Tuesday night | Wednesday – Thursday |
Tuesday (after 9 AM) | Wednesday 10am | Wednesday night | Thursday – Friday |
Wednesday (after 9 AM) | Thursday 10am | Thursday night | Friday – Monday* |
Thursday (after 9 AM) | Friday 10m | Friday night | Monday – Tuesday |
Friday | Monday 10am | Monday night | Tuesday – Wednesday |
Saturday | Monday 10am | Monday night | Tuesday – Wednesday |
* Friday is the first possible day, but delivery may fall to Monday if missed due to weekend non-delivery
🗓️ Please Note:
There are no collections or deliveries on Public or Bank Holidays, including Monday Bank Holidays.
If an expected delivery would normally fall on a Monday Bank Holiday, it will be delivered on Tuesday instead.
This will also affect collections scheduled for Mondays, which will instead occur on Tuesday that week.
To avoid delays, please ensure you include:
A valid Irish mobile number
A correct Eircode
Failing to include these details may significantly delay your delivery.
If your parcel is delayed, please use the tracking support function on the Fastway tracking page before contacting Molloys.
This often resolves issues faster and avoids unnecessary back-and-forth.
If it’s been 7 working days since you ordered and your parcel hasn’t arrived:
Email: onlineorder@molloygroup.ie
Or reply directly to your order confirmation or tracking email
Please inform the recipient of the delivery date or share tracking info in advance.
While surprises are great, Fastway may leave parcels in safe locations if no one is home.
Common Safe Locations:
Closed porch
Shed
Behind a side gate
In a bin (if appropriate)
With a neighbor
If your tracking says:
Parcel Delivered – No Signature Required
Your parcel has been left in a SAFE LOCATION
Please check these areas before contacting Molloys:
Porch
Bin
Shed
Behind side gate
With a neighbor
To make changes or cancel an order:
Reply directly to your order confirmation email
Once an order is packed and labeled, it cannot be changed or canceled
❌ Changes cannot be made via web chat – email only.
Orders placed here use next-business-day courier collection and deliver within 2–3 working days.
Couriers collect from the shop at 10:30 AM
Delivery takes place Monday to Friday only
We offer same-day delivery through the following services:
Molloys Clondalkin
Molloys Ballyfermot
Molloys Clonsilla
Molloys Finglas
Molloys Tallaght
Molloys Liberties (City Centre)
Molloys Tallaght
Molloys Liberties (City Centre)
Monday – Saturday: 10:30 AM – 10:00 PM
Sunday: 12:30 PM – 10:00 PM
🔗 Click here for Google Map locations of all 7 Molloys shops in Dublin